What customer experience?
I’ve never experienced customer service this frustrating. I had to reach out five different times just to get a basic issue addressed. One of those times, I was told a manager would call me back that call never happened. It shouldn’t take this much effort to get help, and the lack of follow-through was extremely disappointing. Because of this experience, I won’t be ordering from them again. I truly hope they improve their communication and accountability, but this was unacceptable.