Wish I could give no stars
Wish I could give no stars. If you are considering using Expedia 1st go into the bathroom mirror and slap yourself as hard as possible and then come back here. Ok done? Great this is the 1st step to recovery. Expedia and their insurance company Generali are a HUGE scam and rip off service. Use any other service but them and if the other service has any connection to either Expedia/VRBO or Generali run like hell. I reserved a property for Nov 2026 in March of 2026. We decided to stay elsewhere and canceled May 12th 2026 WELL IN ADVANCE of the cancelation policy Expedia claims youll get a full refund for if done before Sept 6th 2026. Expedia charged me a separate charge for the $266.06 trip insurance and then pays that to their 3rd party rip off company Generali Insurance and they have this little bullshit clause about Free Look and give you 15 DAYS to cancel to get your trip insurance refunded. Anything past the 15 days youre screwed. So go anywhere other than Expedia/VRBO or Generali unless you want to get bent over and screwed without so much as a kiss.