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Gill Taylor

英国

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AXA Assistance

terrible service

terrible service. Couldn't get through on phone to get help with breakdown. After lengthy wait was told to find my own garage. But we were on holiday so difficult. Four and a half hour wait. To be taken to a garage that may or may not have been open and miles away. Initially was told help would arrive within an hour and this was confirmed by text when I got through hours later after 40 minutes on hold they denied this. Terrible and frightening In the end found a mobile mechanic and had to pay for this separately Avoid at all costs

2026-07-09