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ML Grab

新加坡

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Grab

Grab customer service

Grab cs is like playing russian roulette. Some are plain lazy and try to close your case without even listening to the customer but some are nice and try to empathize and help the customer. I commend sumathi for good cs . He was patient and listened to my issue and salvaged it nicely but I have to say Yuvaneswaran has poor customer service. Not even keen to investigate the matter when there was stone in my food which I ingested and even closed the case without doing anything. Gave generic cut and paste replies. Truly appalling.

2022-08-24