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Lee

美国

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Roborock

I purchased the upright Roborock which leaked all over…

I purchased the upright Roborock which was excellent for a few months then it began to leak. The leak appears to be at the front seam of the thin plastic water reservoir. I contacted support which eventually sent me another one. 6 months later the replacement leaked everytime we used it so I had to basically mop behind its use. They first told me I would receive another reservoir but later after not receiving anything stated to mail my vacuum to a repair center. After it sat in the corner I noticed the light was off & it will no longer come on. Support refuses to respond to further contact & emails. Never again for me!!!

2026-07-13