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wotlaw WL

澳大利亚

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Digi

DIgi/celcom a scam in deducting credit with no historical check of deductions

Hi All, Just a heads up, I got Digi services for mobile PREPAID in 2024. Since i was going to Australia in Dec 2024, i decided to put in RM$300+ into credit and bought a 365 day plan (talktime extension) which keeps my number active. Somehow my credit has dwindled to $RM130+ without any subscription. I tried to lodge complaint or concerns - but nothing works even for their digital whatsapp support. This is TOTALLY USELESS because the options is to reload, report scam, etc. No actual human support to actually check credit deduction history. This is what you get for useless service providers.

2025-12-10