Nonexistent customer service
I paid for expedited shipping(1-2 day) and my item didn’t arrive until the next week(6 business days). I have attempted to contact Tomtoc four times and have been ignored each time. Clearly they shipped my order “ground” or whatever their free tier is and not expedited. I ordered this directly through Tomtoc instead of purchasing on Amazon but I’d honestly recommend purchasing on Amazon as their customer service is leagues better - and that is saying something about Tomtoc. The product is great but their customer service and e-commerce division needs some work.