No delivery, no communication
Got an SMS from them that my package was out for delivery from the East London branch to me. After several days, I contacted them, claimed it was handed to another courier, who knew nothing of it. Further calls, emails, no response. Today, 13 days later, I get second SMS saying delivered.. see POD. I open pod, where my signature should be, it says "Lost on JTT floor". No apology, nor any other communication?? Was going to try follow up, but after reading reviews, it'll be a waste of time. They apparently told the sender that it was hijacked. Lame ..!