A known manufacturing defect with Nike mind 2shoe
Nike introduced the mind 2 shoe and admitted to me that they had a manufacturing problem where the soul lugs were falling out on the shoe. Nike told me to send the shoe back and that they were going to credit me, especially taking it to consideration. I’m a regular purchaser through their app. I received a claim denial saying that the shoe was older than two years old and that there was no appeal to the claim what a croc the shoe was just introduced, and they know there is a problem and a manufacturing defect. As a matter of fact, they just recently stopped selling the shoe due to that issue. What a horrible company with the service and support that they’re extending to an established long-term customer. It is inconceivable that anyone would buy this shoe or support Nike. After this experience. I have never returned anything and when they verify they have a known issue with this issue and will not support a customer upon a return with a receipt on a brand new pair of shoes that I just purchased is completely unacceptable. I want everyone to know this ban Nike.