Very disappointed in customer service
Very disappointed in customer service. I paid extra shipping fees to get my order by today. My order has not even left their warehouse. I checked fed-x tracking and all it says is “shipping label created.” I called Tackle Direct customer service and was told it left the building on the 7th and that it was a shipping company issue. This was not true. I get several Fed-x deliveries every week and fed-x’s tracking is pretty much up to the minute with delivery status. The bottom line is I paid for expedited service, didn’t get it and was lied to by the Tackle Direct customer service representative.