Scammed??
We were really excited to go to a monster truck event for my friends youngest son’s birthday. Unfortunately, the day before the event, I received an email stating it has been postponed. More unfortunately, I spent nearly $500. Most unfortunately, we cannot go any other time. With all this being said, I requested a refund. I was told since the event was postponed and not cancelled, I could not receive one. Their resolution was for me to then try and sell tickets on my own for an unknown time/day. This is not an appropriate response. I do not sell tickets-Ticketcity does. Then I was told I am not aloud to speak with any supervisors and the phone employee said “I will now politely disconnect the call.” She hung up on me. I then searched the truck show website and couldn’t find any mention of the show in my city-at all. In fact, there was a show listed for a city for that date in a completely different state. Now I’m concerned it was a scam. I believe Ticketcity knew there was not going to be a show in my city and moved forward with selling me the tickets anyway. Perhaps, they are hoping it’s too much of an inconvenience for the buyers to try to get their money back, so Ticketcity can profit. It’s disgusting and I absolutely will be following this through. I will never purchase tickets through Ticketcity again.