Love our Richmond American Lake House
Our home and sales experience were great and I'm basing my review specifically on those experiences. The overall quality and the layout of the ammolite we purchased is great and we really love our home. There are some great touches like a hybrid water heater and we received a high-quality Trane HVAC system. That being said, if you are buying an early pre-construction, be careful if you use the in-house lender and have a floating rate (we had a lot of trouble getting updates on rates while it was floating) and I don't recommend putting a downpayment on a home if it's not within the window to qualify for any promotional interest rate offers. Wait until it's within that window and then negotiate. Overall though I'd highly recommend Richmond as a builder.