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Chua Hong Xiang

新加坡

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Carousell

Incompetent Management

Suspended my account without informing, without doing any form of investigation and with no proper appeal channel. After days of waiting for your team to get back to me, all they said was that my account was suspended due to breaking ToS (which I already know from the pop up message & being unable to login to my account). To my knowledge, I have fulfilled every deal I was involved with and has done nothing to scam, lowball or even scalp. There is no way for me to appeal or even prove my innocence as I cannot access my account to even defend myself. “You are guilty until proven innocent” but in this case you have no chance to prove anything. I've been a long time user and even verified but this has just been a whole new level of Carouhell.

2022-10-05有帮助 2