Shameful Service
On two separate occasions (May 20, 2026 and July 23, 2026), Enercare scheduled confirmed service appointments, and on both occasions no technician arrived and no one contacted me to advise of a delay or cancellation. In both cases, I rearranged my work schedule and remained available for the entire appointment window. Despite escalating the first incident directly to the CEO, the same failure occurred again. This is not an isolated incident but a recurring breakdown in customer service and appointment management.