I bought rotimatic in August 2026
I bought rotimatic in August 2026. It worked semi reliably for 8 months, breaking down every now and then. The customer support is pathetic, you have to wait weeks to even schedule a remote call. Then after 8 months, it broke down completely. I tried to talk to them every day and after 2 weeks finally was able to show them the problem. They insist on a live call to even acknowledge the issue. Thankfully the agent was nice and agreed that the problem was genuine.They agreed to replace the product. Since then, there has been no response and they have gone silent. Every 2 weeks they say that their return process has a snag, but no mention of why they can't send a replacement.