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Roxanne Rodney-Gittens

美国

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Veaul

I purchased a pair of wedding shoes…

I purchased a pair of wedding shoes from Veal on 9/2/22, received request for review before I ever received my product. When my shoes arrived I was happy but they are sooooo very "hard" on my feet just to try them on that they hurt terribly. I immediately contacted Veaul via email for a refund so that the shoes don't stay with me longer than necessary. I recieved confirmation that my email was recieved and that I woild be contacted by customer service soon. Never happened!!! I emailed customer service 3 times for return label or even just to voice my complaint, with no response from customer service to date. I DO NOT RECOMMEND SUPPORTING THIS BUSINESS. Still have expensive shoes that are useless to me in my possession.

2022-10-05