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Sslguru

SSL GURU unethical practices

SSLGURU preys on customers by contacting them shortly before an SSL expires making the situation sound quite dire (and instilling fear). I purchased an SSL from them which I ended up not needing and which they said they would gladly refund. The refund process however is so slow and full of hoops to jump through (including printing out a form and mailing it in which has the wrong address on it) that I expect few customers get their refunds. I called in many times throughout the process and spoke to a customer service team that sounds very friendly and helpful who assured me everything was in order until the 30 day window of the refund expired at which point everyone became unhelpful. I will never do business with them again and hope this review saves you from an unpleasant experience with a company that has unethical practices.

2022-10-17