This experience was awful
This experience was awful. I ordered a grocery delivery, and my dasher was extremely rude from the very beginning for no apparent reason. She them delivered my groceries to the wrong apartment. When I reached out to her asking where she left them, she immediately started blaming me and saying they were left at my apartment and if they weren't there, then I put in the wrong address. Even though I've been using doordash for awhile and gave never had them deliver to the wrong address, I still double checked, and my address is 100% correct. I asked her to at least come back real quick to show me where they were and she just kept yelling at me and telling me it's my fault and that I was interrupting her night. So I reached out to doordash, and their solution was a $15 refund. My order was $52, and they're going to refund me $15? So they finally said they could redeliver, which I was basically forced to do so I didn't lose $40. Which means I had to cancel my plans to stay home for the order. So the redelivery goes smoothly, delivered without issue. So I contact doordash again to see if they can give the tip I gave to the first driver to the second driver instead. They said they could do that and it would be taken care of. All of a sudden I get an email that they've charged me an additional amount for the tip! Instead of transferring it like they said they would, they charged me for it, which I never authorized. Then when I reached out they said they could refund that additional charge, and when they did they only refunded part of it!! Overall, a 3 hour nightmare and I'm officially done with doordash.