I went to collect my Too Good to Go…
I went to collect my Too Good to Go surprise bag 5 min for closing. Staff was still packing the bag and I noticed all items were non veg. I kindly asked the staff to exchange it for veg since there was lots of baguette and sandwiches still on shelf. She told me she can’t. I know the remaining food goes to the charity but I did not understand why she could not be a little kinder. I have been a subscribing customer for over 8 years and I visit here at least 4 times per week. I was so upset that I told her to keep the surprise bag and add it to the charity stock for today. It makes me wonder if Pret a Manager might be recycling some of its goods fo next day by repackaging it? I won’t be renewing my subscription from now on.