Issue with coating on 20” frying pan
Had an issue with the coating on my 20” frying pan which I purchased in May. Contacted customer service this morning (1stJuly) to address the issue. I was asked to send photos and without hesitation HexClad are sending me a replacement which I should receive within 3 to 5 days. Excellent service, no quibbling about the issue with pan, can’t recommend HexClad enough. Can’t praise the company high enough