We had a horrible Otis experience today
We had a horrible experience today, we live at Avalon Community I’ve been stuck in a Otis elevator for about hour and half, one of us over 80 years old women, who got really sick, after we called the emergency number in it and after several attempts someone named Melissa answered the phone sounded sleepy, playing games that couldn’t hear us asking the same question over and over again, just ingnoring the emergency call a elevator business should be taking care more seriously, people can get hurt in it.