Name & number wrong on my visa charges-couldn’t cancel
After many months I tried to cancel my subscription b/c my cat no longer seems interested in the items. On My visa charges “Pet treater” is listed as a co name “Pettheater” (the WRONG name AND number as well!) Could not google them or call. Finally found the info w/some work-Check your credit card if you sub to this company. After calling, the Company was unapologetic, didn’t seem to care that their info was wrong, & charged me ONCE AGAIN & refused to refund. Wish I never stuck w/them to help them out & be nice. The items are a good idea.. a scarf, snack, toy-but for 15 or more a month my kitten doesn’t play w/the toys for some reason & the scarves are piling up. Now I have a box full of unused toys & scarves. ** added 2/14/23 -response: I have never been to a “ Pet theater” Vegas 🙄 & if I could post a photo of my credit card-you will see the error. Maybe they should look into what I’m saying instead of blaming a customer. Do not do use this company, there’s so much better out there.