Fraud company
Fraud company. Don't place order with them. Though their return policy is clearly defined, but the process is very complicated. Policy says if you have received damaged/defective product it will be replaced or refunded, but they don't tell you that you have to prove that it is damaged by uploading the pics and then it is at their discretion to accept or reject. In case it is defective then you have to call the manufacturer and get a certificate from them, then call Moglix for a refund/replacement. Amazon/Flipkaert system is extremely easy. Also they are unable to deliver the product because their courier company ECOMEX has some OTP issues or the courier company refuses to deliver at door step. I WILL NEVER PLACE ORDER IN FUTURE. I am regretting my old orders. Order numbers 4147978; 4144454; 4152890
