moglix（www.moglix.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 299 条用户评价，属于建筑与制造分类，口碑较差。评价两极分化：47% 给出 4 星及以上，同时 52% 打了 1 星；商家回复了 20% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。
Most reviewers were let down by their experience overall. Customers frequently reported receiving defective, low-quality, or completely wrong items instead of what they actually ordered through the platform. Reviewers also experienced severe delivery delays, with many shipments arriving late, incomplete, or not showing up at all. Some reviewers were not happy with the customer support team, noting that agents were unhelpful and consistently refused to process legitimate product returns. Consumers additionally mentioned that communicating with the company was frustrating, and getting refunds for undelivered or faulty goods proved to be extremely difficult. Buyers advised others to carefully consider their purchases from the site.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。My order number is 7316004, Dated 19/oct/2026. I had ordered Turtle Gold Electric drill stand with 90degree rotating head. They sent me wrong product . so I raised return request, I posted them all the photos and product name. but they dont accept and told me nothing wrong was found. and refused return. They are cheaters. please please do not purchase from this website. their office address in located in singapur
I had a disappointing experience with Moglix during the QA hiring process. After clearing multiple interview rounds, I reached the final stage, where discussions about the role and joining were also held. I was then asked to wait for feedback. Despite following up multiple times through calls, messages, and emails, I received no response. Candidates invest considerable time, effort, and money in attending interviews. If a company decides not to proceed with a candidate, the least it can do is communicate the decision professionally instead of leaving them waiting without an update. This experience reflects poor candidate communication and a lack of transparency in the recruitment process. I hope the HR team and management take candidate experience more seriously and ensure that applicants receive timely and professional feedback.
Ordered accu chek strips for rs 1588. Received item is some waste bottles with expired tablets. Now unable to contact them or ekart which made thd delivery
13 august i bell girander arjent tha mujhe order kiya peyment krdi 17 date august ki thi aane ki ab dely date bda rhe h 6 date ki 8 September krdi girander kam krne ka item h itni chor or laprwah company h moglix miane Belding mashin bhi mgayi rong product or company bhi change behj di 10 no. Rod nhi chlegi ritrn bhi nhi lete le lege to paise bhi sayad ritrn nhi kre aisa lgta h is compani ka sbse ghatiya app h ye isse kuch na le
Purchased defective fan and when I call customer support team the next day if you delivered they told me to contact the company and said only if the product is damaged they can initiate return and not for defective product. Never purchase any product from Moglix. They are not reliable.
I received a defective kitchen sink and raised a return request with supporting images. Even after uploading clear photos twice, customer support repeatedly responded that the images were unclear and denied the return. The issue was never properly addressed, making for a highly frustrating experience. Unfortunately, this will be my first and last order with them.
i ordered for a remote fan and normal fan was delivered. i purchased a canon printer and the printer stopped working in 15 days. when i tried to contact them they said its a branded product and i have to consult the company. these fellows are cheats and so dont buy from this site, they give price lesser than market that is the way they are trapping people.
Fake product sent but no exchange done. At the time of refund full amount not received... Pure scam website wasted
Very Bad company Not delivered the product and it's Pripaid order And this company is foud This company giving all customer details to third party who all details of of shoping And that team is call customer and asking to pay amount as bill not genated in delavrity department And company not taking care of customer product
One of the shit website if you order they will not take back even if it is not working as expected and they need a blog explaining how product is working what you get then they will reject so it’s very bad experience for me
My product delivered with in a day. Good service.
I ordered an Epson M1050 Printer through Moglix portal on (22/7/26). They send me a Keyboard instead of Printer. The shipping label printed on the box clearly states the item is a "Printer," yet the box itself only contains a laptop keyboard. They intentionally used a printer shipping label to mark the order as fulfilled while sending a low-value item. When I contacted their customer service, they completely refused to replace the item or resolve the issue. Their support is incredibly unprofessional, hostile, and unhelpful. They are a fraudulent business taking money for expensive electronics and shipping low-value items. Save your money and sanity—take extreme precautions and avoid dealing with Moglix portal Customer Order No: MOGLIX071826626223296 Invoice No: 71127000184033 dtd 23/07/2026
Selling poor quality Products instead of Brand. Brand name will not appear on the product and seems they are delivering poor quality and defective products. Once product get delivered, they will not allow customers for return/replacement. There is no proper customer support from the Miglix. Waste of money and time.
Do not order product from moglix . They are pathetic in timing . Their processing time they packing time takes a lot of time there useless in delivery
Scammers.... grinder angle was ordered half the items were not sent.... return policy very bad.. doesn't respond.....not happy at all... never ever I will order with them😁 bad service....
Very low quality product, bought a coil of 1.5 mm copper electrical wire but it was not even 1 mm . Instead of copper it was aluminium, coated by copper.
Customer don't buy from this site. Once you pay they never listen your complain. All your complains are handle by bot. You keep pressing option and won't get any resolution and call back. I ordered their product and still waiting for the stuff. Their delivery date is fake. No on time delivery. Don't buy
I have ordered a Luminous inverter through Moglix app. Order ID was 7112029 and they confirmed delivery on 25-June. Finally on 25-June they cancelled the order without giving any proper reason. I work in Reliance & we are using their services for vendor quotations. But now I understand that they were using my money for 7 days and rolling it to make profits. They have no shame that an inverter is an important device for work & studies and how much my family has suffered because of them. I recommend a strict no to Moglix. I will escalate the issue in my company Reliance Industries Ltd also to stop using Moglix services for vendors as Moglix is not trustworthy service provider and they provide worst response.
I am writing this email to formally lodge a complaint regarding the completely unacceptable handling of my return and refund request, which has remained unresolved despite multiple follow-ups, tickets, and conversations with your customer support team. To begin with, I received an incorrect product from Moglix. Consequently, I initiated a return request, and the product was successfully picked up on 16th June. Since then, I have raised multiple support tickets and have had approximately seven to eight telephonic conversations with various customer care representatives. Unfortunately, every interaction has resulted in the same repetitive, unhelpful, and contradictory responses. Initially, your representatives repeatedly demanded a so-called "pickup slip" as proof of pickup. This is an absurd and unreasonable requirement. In all my years of online shopping, I have never encountered a pickup executive carrying or issuing any such document called as return slip during a return pickup. It appears that your support team has invented a requirement that has no practical basis whatsoever. Even after the pickup was completed, my refund was not processed. When I contacted customer support again, instead of investigating the matter, your agents simply changed their narrative and began claiming that the pickup had not been completed at all. This was despite the product already having been collected from me. The most frustrating aspect of this experience is not merely the delay in refund processing but the complete refusal of your support team to acknowledge facts, investigate the issue, or provide a meaningful resolution. Every interaction has consisted of scripted responses, contradictory statements, and attempts to shift responsibility onto the customer. As of today, my money remains with Moglix, while I no longer possess the product that was returned. This situation is unacceptable and raises serious concerns regarding your internal processes and customer grievance handling mechanisms. Since I have exhausted all reasonable attempts to resolve this matter through customer support and have received no genuine assistance, I am now proceeding with the following actions: Filing a formal complaint on consumer grievance and consumer protection platforms. Publishing a detailed account of this experience across my social media platforms. Posting the complete chronology of events on X (Twitter). Publishing the matter on your professional LinkedIn profile. Covering this experience publicly as part of my work as a product reviewer on YouTube. The world deserve to know how their complaints are handled, how refund disputes are ignored, and how customers are repeatedly blamed despite complying with all return procedures by Moglix. Furthermore, all ticket numbers related to this matter will be specifically mentioned in my formal complaints and public posts. This will allow senior management to review the history of the case and investigate how multiple agents repeatedly ignored the refund issue, failed to verify pickup records, provided contradictory information, and continuously shifted blame onto the customer instead of resolving the problem. It is unfortunate that the actions and incompetence of a few customer support representatives have significantly damaged my trust in the Moglix brand. What should have been a simple return and refund process has instead become an exhausting exercise in misinformation, negligence, and avoidance of responsibility. It he only solution ? an immediate investigation into this matter and the prompt processing of my pending refund. If no satisfactory resolution is provided, I will proceed with the actions mentioned above without further notice.
Fraud unethical company befooling customers,kept me waiting for a hospital bed for 25 days inspite of comitted deliver of 7 days. All calls go unanswered and finally I cancelled my order.Rahul garg is a unprofessional person and shall not go for a long time with such business ethics and shall lose trade trust very soon Never in my life shall I order on moglix again
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Desertcart共 299 条符合条件的评价
