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Suzy Greenberg

美国

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Lucky Onesie

This company is a joke

This company is a joke. Sent me the wrong size, and I asked for the correct one to be sent in time and then I would return the wrong one. Then they went back and forth over and over offering me random things. Instead of what their website clearly states they offer in the way of return or exchange policy. One time, they said "we give you $6 back" (It was $35, plus $17 in shipping, so $52 total. I did not expect shipping cost to be refunded. But $6?? Like they were bargaining with me) Another time "I am sure it will fit, it is just baggy." This was for my 11 year old and the one they sent would be huge on my husband. VERY poor customer service. I do not recommend ordering anything from them.

2022-11-04有帮助 1