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James Ehlers

美国

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AcuRite

Poor Support for setup issues in ActionNow

There seems no adequate way to get a response with a problem. Support emails just reiterate the online documentation with no results. There doesn't seem to be a human involved and the so-called Live Chat doesn't appear to exist. This is my second Iris 5 in 1. I had the previous one for about 5 years before it became too inaccurate to replace parts rather than just by a new one. The support problems in regards to user issues has gotten worse than better. I am very familiar with this weather station due to the amount of time I have been using it, so I am very familiar with setup and such. Nice product too bad I can't really reccommend to someone with minimal computer networking skills and setting up programs like this with poor documentation

2026-07-15已认证