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Quynhh Tr

美国

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2 条评价

ForwardBuy.com

Trusted and Professional Service | Will use it again

This is the second time I use their service to achieve my dream, which is to have a DVD box set of my favorite TV Show. The dream has come true! They’ve come in a good condition <3 The last order that I received has a little bit wrong from my seller— so I contacted her and asked for a refund. Luckily, she agreed. Yet, I didn’t have any Sing. bank account but then forwardbuy helps me out. After the seller transfers the refund money to their bank account (SGD3.5), forwardbuy provides me a coupon to discount as refund money (can apply to my next order). This service is gonna help you with all the problems even if it’s not related to them! Responsibility and Professional company. Forwardbuy, please take my advice and fix your communication section. It can be a lot faster and more responsive. Yet, the assistance of online chat is gentle and patient. Sometimes I am very upset since they reply too slowly and the item has been sold out, and I even have a bad attitude with them lol— but they still respond with respect:) My dream has come true! The service is very useful. Keep going forwardbuy! Hope who are reading this text has a great experience with my trusted company!!

2022-11-30
ForwardBuy.com

Extremely good service but needs to fix some parts !

I appreciate forwardbuy.com for buying and shipping to my house at a suitable price. It's not very expensive when the shipping cost is $34 because the package arrived in a very short time. It only took three days to see my product. When I unboxed it, I am very impressed at the way my product have been wrapped and packaged very carefully. Even my product is kinda small, just only 0.4 kg however the wrapper is huge. Although, their customer service is a little bit slow. I wish that they could fix that problem and everything would be perfect. My item is limited, so I hope the forwardbuy.com team will work faster to offer the product to a seller. I needed to place my product at three different sellers because the service is slow and it was leading the seller have been sold the product. I lost my chance on a very good deal on carousell of Singapore. If you ask me if I'm gonna use their service again? Absolutely because it's a good deal, why not? My advice for those who want to buy limited items is that you should contact with seller first and then ask them to keep it for you. Very well-done forwardbuy.com!

2022-11-10