Why I’ll Never Buy Ricoh Products Again
My experiences with Ricoh are far from good. Their lack of updated driver support has rendered my perfectly functional Ricoh laser printer useless. Despite having just installed a new toner, the printer is now unusable because Ricoh refuses to release updated drivers. To make matters worse, their customer service is unhelpful. Instead of addressing my concerns, they simply directed me to the outdated driver section of their website, which offers no solutions. It’s frustrating to see a company abandon their products and customers in this way. I’ll never buy anything from Ricoh again and I don’t recommend them to anyone.