Got my account frozen out of nowhere, for a reason they won't tell me.
Got my account frozen, and they always give the same automated response "Our Customer Support team reviewed the report(s) associated with your account and took appropriate measures" for whenever I try to ask WHY. Most of the reports are from Angry Entitled Men who can't take a no for an answer! At least say WHY you banned a person, or NOTIFY THEM BEFOREHAND to CHANGE what they were doing wrong. All the website tells me is a pop-up saying "inappropriate instant". Okay, WHY wasn't I told when I POSTED the instant, when I thought I was abiding all the rules, but was mistaken? There's a serious lack of feedback for when you are using the app. And even then, WHAT did I put on that instant, that could have been inapropiate? If there's a message constantly telling me to not take things out of E-Pal whenever I even dare to mention Discord on chats, why can't there be something similar on the instant cards? Plus, it looks like they won't pay you the money you EARNED because the account is frozen. And they don't even tell you if it's a permanent ban, or a temporal suspension... damn.