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Ishani Wijaya

斯里兰卡

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Singer (Sri Lanka) Ltd

Very bad customer service

Very bad customer service. I purchased Singer Knapsack Type Bush Cutter (Grass Cutter) - BC-BG328A from singer Sri Lanka online site and I got the product without 2 teeth blades that has to be included in the box according to there site information. After trying many times when I contacted their customer service, they asked me to send an email. I sent an email and I didn't get a reply. after 4 days I called back and they said they didn't receive my mail when I clearly know I sent the mail to the correct email and it sent without any mistake. they asked me to send an email again and until now I didn't get a reply.

2022-11-16有帮助 1