I have used Abebooks for a long time…
I have used Abebooks for a long time however in the last year i have had two unresolved experiences. The first was in purchasing a book I neither received the order nor a refund nor any communication whatsoever. This month I purchased a book and the wrong one was sent. Again I wrote in good faith asking for a correction and/or a refund. I have written several times with no response from the bookseller. In finding their telephone number on line I called only to be told that I was connected to a bookshop and that their online service via Abebooks did not have a telephone number nor land address and no way to communicate directly with them. Further, there is no way to communicate with Abebooks. I am greatly surprised at the low level of quality review Abebooks has this forcing me to look towards Amazon for future purchases.