JOVS NECK AND CHEST MASK purchased…
My JOVS NECK AND CHEST MASK purchased 10 months ago is defective. I contacted JOVS CUSTOMER SERVICE. They responded within 24 hours. I sent them a video of my mask, as requested. JOVS is sending me a new mask and I do not need to ship back my defective one. This has been a very smooth process with JOVS. I loved this product and my LASER MASK I purchased from JOVS.