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Miss C

英国

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Hobbynix

Charged us a membership we didn't want

Charged us a membership we didn't want. We ordered an item then was taken to hobbynix which they then charged me for a subscription I never wanted, we didn't even know about this subscription until we received an email saying 'Thankyou for you subscription'. Got in touch with hobbynix telling them I never agreed to it as I just ordered an item. They told us we hadn't ordered anything but we subscribed to their membership costing £55 plus £6 per month, they also took £6 from my account then tried again to take another. They said we could receive a refund but not until we gave them a 4* review on trustpilot, I told them no review until I received my refund. They still told me I couldn't get anything back until I gave a 4* review, so that's what I did. I have my refund back now so this is my honest review, hobbynix are very unprofessional and total scammers, beware.

2026-07-20有帮助 2