Results behind a pay wall
I was really excited to try BestBikeAdvice's bike fitting service, but my experience was frustrating and disappointing. The process itself seemed promising: I filled out all the required information, provided my measurements, and eagerly awaited the results. However, after spending time going through the entire process, I was hit with a paywall at the very end! Nowhere in the steps was there any indication that I would need to pay for the results. It felt like a bait-and-switch situation, where you're encouraged to invest your time and trust, only to discover you can't actually access the final result without paying. I understand that businesses need to make money, but this lack of transparency was a dealbreaker for me. If they'd been upfront about the cost from the beginning, I would have made an informed decision. Instead, it felt deceptive. I won’t be using this service again and wouldn't recommend it to others unless they change their approach to be more honest about costs.