Charged Despite Cancellation
148 Mississauga store -Ontario Absolutely unacceptable experience. I cancelled my order within an hour and received confirmation, yet hours later I was contacted about a failed delivery. I provided proof of cancellation, and still no refund was issued. I have followed up multiple times with both the store and corporate, and each time I was told a refund would be processed—this has not happened. They have effectively kept $136 for an order that was cancelled properly and on time. This raises serious concerns about their business practices. Avoid this company.