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Angelica

美国

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Domiamia

Bad customer experience

I purchased two blankets on Nov 8,2022, asked the customer service about estimated shipping date and I was told the blankets I ordered were stored in other warehouses outside the state I’m living and would take at least 7 days to ship. That’s fine, I decided to wait. Asked the customer service again on Nov 18, no response until Nov 22 and I’m told the blankets were out of stock and I need to switch to other styles or refund. Excuse me?I have waited such a long time and then be told it’s out of stock? It’s definitely the worst customer experience I ever had, such a waste of time. Won’t recommend it to any of my friends.

2022-11-23已认证