I love Creality
I have had nothing but great luck with creality, my first printer was a ender 3v2 neo and I love that it's open source and I can play with it however I want without being restricted and now I have a K2 Pro and it is amazing, I also have a Hallot resin printer and it is very cool as well, I have had to contact customer service via the chat on their website and it has always been successful, I will continue to use creality as my go-to source for my 3D printing needs