Unserious and untrustworthy
Ordered a costume at the end of January, supposedly it needed 3 weeks for tailoring and another 2 for delivering. In the middle of march I messaged them asking when they’d ship it, the sent me a tracking link and said it was shipped out that day. A week goes by and I check the link, only the shipment information was received. I message them again, they say there was a delay but they’d ship it in a week. Two weeks have gone by and nothing. For how expensive their costumes and shipping is, you’d expect a better situation.