i purchased DVDfab Down loader last…
i purchased DVDfab Down loader last year and it works great just the occasional failure I've only ever had about 1 out of around 90 Downloads fail. but I've now purchased DVDfab13 on the 29-11-2023 and the trial version worked fine without any issues. but the full lifetime version i purchased doesn't work at all. it won't complete a copy of any Blu Ray and when it does complete the occasional copy they have no sound. i even tired to copy a Blu Ray to USB stick and it didn't work either. it even freezes up and i have to restart the computer to get it to unfreeze. i tried looking up the help guide and followed the instructions but it still doesn't work. I'm very upset as i spent a lot of money on this program. i contacted the company through their help forms 3 times now and i just got ignored no answer from them. no help whatsoever. i feel I've been scammed. so much for their 30 day money back guarantee. now that they have my money they don't want to know about it. disgusting behavior. stay away from this company it's just a scam. I'll never deal with this company again. "update" I'm now using DVDfab12 instead of version 13. and i find that DVDfab12 works perfectly without any issues. so if any one purchases DVDfab13 just use version 12 instead until they get all the issues with DVDfab13 sorted out. i was initially disappointed with DVDfab13 but so long as i have access to DVDfab12 and it works i can use this for the time being. therefore I've changed my rating and hopefully the company will fix all the issues with version 13 soon. as long as i have access to version 12 which works i now recommend this company.