Bad customer service and bad clothes!
I ordered an extra large coat as is my size according to their chart and the coat is absolutely massive, there is no way it is XL. I asked for a refund and they offered me 20% return to get it tailored. When I tried to contact them again for the return form (which is not available on their website) they ghosted me. The coat was very expensive and I am very displeased with this service.