Duty and Tax
Duty and Tax - my watch failed after about 6 months, and I returned it for a free repair. This was carried out successfully, but I was hit with a £50 GBP Duty and Tax invoice on the watches return. This was AFTER I had already paid £60 Duty and Tax when I bought the watch. They should have offered to pay the second invoice as it really wasn’t my fault the watch was faulty. I won’t use them again, and won’t recommend anyone else use them either.