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Inga Titova

德国

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Moon Magic

Avoid. They don't take responsibility when things go wrong

Package got lost/stolen on the way from India to EU and was falsely marked "delivered." Moon Magic refused to take responsibility to follow through with the carrier and request delivery confirmation like they were supposed to under EU consumer law. Had to fight through PayPal to get my money back—not from them. My contract was with them, not the delivery company, but they didn't care. Never ordering again and wouldn't recommend to anyone.

2026-04-17