DO NOT USE THIS COMPANY - ILLEGAL BUSINESS PRACTICES
DO NOT USE THIS COMPANY. EVER. They have spent 5 days being completely incompetent, lying, and making it impossible to get compensation from the airline due to a cancelled international flight and arriving 8+ hours after scheduled. THERE IS A LEGAL RIGHT TO COMPENSATION IN THE EU per EU Air Passenger Rights Regulation No. 261/2004 and not assisting a passenger as required by the airline to submit the claim IS ILLEGAL. Please put me in contact with someone that will actually submit this claim or I will be taking legal action against this company.