Absolutely appalling company
Absolutely appalling company. I ordered a pair of black and white trainers in size 5 but was sent a green pair of trainers in size 6. I contacted their customer service and was advised to send back the trainers for a refund. I did exactly what they said using their approved inpost service and the QR code which I was issued. 5 days later they said I did not send the Nike trainers even though I sent them a receipt as proof. They just stated that they cannot assist and will not be issuing a refund. I am absolutely disgusted by this.
