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Ask & Embla

No sign of my parcel after 4 weeks

No sign of my parcel. Endless exchanges with the customer service team via email politely requesting a refund to be told to continue waiting. I’m £50 out of pocket with no update on the tracking link, been the same for 3 weeks. Regardless of whether I like the jewellery if it ever arrives, I’ll be sending it back on the basis I don’t want to support this business in any way.

2022-12-16有帮助 3