Simply worhless products and no client friendly support
I'd like to place a reaction now I can edit this topic after the Carlinkit reaction: the device was bougth indeed at their offical website !!!! 1. Purchase of a Carlinkit TBOX 256 Giga Ultra at the Carlinkit store. 2. Issues that occured immediatly after first day of use (one day after purchase): loss of gps signal, loss of Bluetooth signal, freezing during use, black screen at start up. 3. Took the time to resolve the issue: contact with Carlinkit supoort without result (latest firmware update, reset, etc. as classic advises), took the time to have my multimidia unit in the car checked (was OK), use the TBOX with several other smartphones to exclude my phone as cause of dects --- all this without any result. Final conclusion: device useless, hardware issue due to fabrication, asked Carlinkit to return the device and refund the purchase amount. Answer of Carlinkit: too late; device had to be returned within 7 days. How can you exclude defects of own devices in such a period looking for a solution. Carlinkit could offer no assistance but since the firmware installed, was the latest and I have tried several restorer to factory settings. After weeks of discussion, I received a refund of 40 dollar while I bought a device of over 200 dollar + shipment costst. Final result: worhtless device only used for 3 week with lots of frustration (have trown it aways), lost 160 dollar that I could have flushed in the toilet as well ... So avoid Carlinkit and buy devices only at sites as Amazon where you are entitled for a 30day refund period. ------------------------------------- EDIT / UPDATE: I'd like to react at the comment of Carlinkit. I did buy my product at the official Carlinkit Store. As proof of my statement, I shall try to upoad a screenshot of my purchase at their official store. Since I cannot upload the concerning document, I have submitted it to Trustpilot with the question to add it to this topic.