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Joram Tan

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Lazada

1 Order, 2 Deliveries (Or 3 since one item is missing)

Lazada SG forced split my order into 2 without my knowledge and consent, one to be delivered by seller, the second to be fulfilled by Lazada/Ninjavan. The delivery by Ninjavan came incomplete as well. Customer Service Agent Janner left the chat twice without addressing my concern. I believe that it was because it was already past the chat center's closing of 11pm. Every time I requested a call back, Janner left the chat. I find this behaviour absolutely deplorable, horrific, and disgusting.

2022-12-19有帮助 2