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Mona Wolsely

澳大利亚

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Linennaive

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY I ordered 3 skirts on the 26th of November. When the advertised 25days passed I emailed requesting my tracking number and was given the run around. I asked FOUR TIMES for confirmation that this order would arrive before I travelled (28th of December) And was told that it has yet to be shipped and that I could still cancel the order. I have been lied to and told that my order was “done” and ready to be shipped when it wasn’t. I was told a WEEK later that it was yet to be shipped and again today that I could still cancel my order. I have 3 emails from “Tracy” telling me the same thing - but I only just NOW received a tracking number (which doesn’t even work!!!) when I asked to cancel an order that I WONT RECEIVE BECAUSE I WONT BE IN AUSTRALIA ANYMORE!!! They ignored my request for a refund THREE TIMES!!!!! This is TERRIBLE CUSTOMER SERVICE. They should be more truthful about their times and shipping.

2022-12-22有帮助 3