The absolute BEST experience
I really, really liked using DiRx. I was searching for a pharmacy that had my medications at a price I could afford because my worthless insurance policy had a $7,500 deductible. I did some research and saw all the good reviews for DiRx. The company was in the U.S. and my doctor actually approved! Using DiRx was magnificently easy. This company has a great website, HUMANS who speak English that answer the phones (!!!) - and organization beyond compare. Everything went flawlessly the first 10-11 months. Toward the end of my first year, I received a call from DiRx saying that at least one of my prescriptions was expiring, and that I should contact my doctor to find out which medications needed a refill. Only after some prodding did the caller mention the metoprolol appeared to be expiring. Up until this point I thought DiRx contacted the doctor to get the approval, but I called my doctor anyway. It got to be very confusing for a while. As it turned out, the metoprolol prescription had expired, but DiRx was actually waiting for a second medication to be received into the warehouse. Even with that bit of trouble, I am actually sad that I will not be using DiRx next year as I will have insurance coverage with a much better pharmacy benefit. However, I know where I will go in the future for medications if health insurance continues to slide into the realm of worthlessness. Thank you DiRx for what you have accomplished and I hope the yearly plans remain available and affordable. With much gratitude...Kim E.