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Gail Hernandez

美国

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Greyhound Bus

Tickets canceled and I didn't cancel them

I bought 2 tickets for 2 grandbabies (17 and 20) to go from Alabama to Louisiana. I purchased the tickets after I selected the time. When they sent me my tickets it had the wrong time on it. I don't know if it was a glitch or what but I was trying to change the time and it canceled it instead. I paid $184 for these tickets and they gave me a voucher for $48.18. They can shove that voucher because this was my 1st and last time to ever use Greyhound buses. They had my grandbabies getting to Mobile at 10:05 and departing Mobile at 2:15. There's no way in hell they need to be in Mobile in the middle of the night. I was very disappointed in the way they handled that. I told him at least 15 times I wasn't the one who canceled it, but nothing I said helped him do the right thing. Sorry ass company!!!!

2026-06-17